If you run a service operation on ServiceTitan, keep it. Your dispatchers know the screens, your techs use the mobile app, your invoicing flows through it. ServiceTitan is the FSM system of record.
What ServiceTitan doesn't do: underwrite the account. Score margin per address. Reprice when cost drifts. Catch supplier concentration risk before it hits the books. Allometry adds that layer — reading from ServiceTitan, not replacing it.
One way to think about it: ServiceTitan is the execution layer. Allometry is the decision layer. They are built to compose.
An asset-heavy service operator running both: where each tool lives, what it owns, where the handoffs happen.
| Dimension | ServiceTitan | Allometry |
|---|---|---|
| Layer | ||
| Layer in the stack | FSM · execution | Decision layer · above FSM |
| System of record for | Work orders · invoices · techs | Underwriting · margin · address graph |
| Capabilities | ||
| Dispatch board | ✓ canonical | ~ Active Operations layers on top |
| Mobile tech app | ✓ canonical | — ServiceTitan stays |
| Invoicing + payments | ✓ canonical | — ServiceTitan stays |
| Margin floor per quote | — | ✓ Margin Protect |
| Live cost truth from ERP | ~ static price book | ✓ Cost Engine |
| Address-level economics | — per-call only | ✓ canonical graph |
| Custom agents | — | ✓ Pulse Workflows |
ServiceTitan tells you revenue per account. Allometry tells you margin per account, per address, per call — against live cost truth. The CFO's question. ServiceTitan can't answer.
ServiceTitan's price book is set quarterly. Material indices, supplier costs, labor — they move weekly. Allometry's Cost Engine reads from your ERP daily. Every quote reflects this week's cost.
A repriced contract should re-route the crew, refresh the renewal package, surface the upsell. ServiceTitan does one of those. Allometry's 16 modules across 4 loops do the full chain — and dispatch into ServiceTitan when it's time to execute.
A 50-truck HVAC operator running both. Where the handoff happens at each step.
Your dispatcher creates the work order in ServiceTitan as they do today. Allometry reads it.
Allometry scores the call against margin floor, parts cost, crew utilization. Surfaces low-margin or high-risk jobs before dispatch.
Sub-floor calls get repriced or escalated. The repriced quote flows back to ServiceTitan.
ServiceTitan dispatches the tech and cuts the invoice. Allometry reads the variance back into Cost Engine.
If you've got ServiceTitan in production and you're asking the CFO question "which customers are actually profitable?" — that's our cue. We layer on. We don't rip.